My Resume'

To the Owner,

I ran a private transportation service from 2014 to 2024 with a focus on client relationships, repeat business, and word of mouth referrals.

In 2019, I realized larger companies were selling the quantity of what they can do while I was selling the quality of what I do. When I figured that out, I thought “Why not both?” So I started crafting a way to sell capacity too, without sacrificing who I was. The result? $8,500/mo single car, to $85,000/mo in less than a year.

Through that experience, I learned 2 things:

I learned that I love growth strategy far more than operations.
I learned that owner operators don't miss landing large accounts because they're bad, they miss because they don't project the ability to serve large accounts.

It's surprisingly simple.

I no longer have a limo business, but I am serious about joining a company similar to mine – 5-star record, glowing reviews, good on the phone — to grow that business into the multiple-millions per year by increasing affiliate connections, building custom software, improving visibility and demand, and advising.

Given my past performance, and the fact that I have now built scalability tools that would have helped me go even farther. I am looking for the opportunity to increase a small operation by $2-3 million per year within the next few years by working directly with the owner as a remote business development strategist.

I’d love to set up a call to show you what I can bring to the table.

Jeff Hronchek

____________________________

CORE CAPABILITIES

Affiliate Supply Accumulation & Organization
Referral & Demand Engine
Business Strategy
Friction Identification & Root Cause Resolution
Customer Experience Optimization
Technology-to-Operations Translation

DESIRED ROLE:

Non-Operational Business Development / Growth Strategist

Product | Operations | Customer Experience | Brand Impact

PROFESSIONAL EXPERIENCE

INDEPENDENT STRATEGIC CONSULTING

Fractional COO | Operational Systems & Growth Strategy
Franklin, TN | Dec 2022 – 2025

Partner with founders and operators to redesign business systems for scalability, clarity, and performance—focusing on eliminating friction in execution, improving customer experience, and increasing revenue efficiency.

Built and restructured operating systems across service, SaaS, and transportation businesses
Identified structural inefficiencies impacting growth, retention, and delivery, implementing system-level fixes
Designed onboarding, pricing, and service delivery models that improved customer clarity and reduced operational burden
Reduced founder dependency by replacing ad hoc execution with structured, repeatable systems

Selected Impact:

Scaled 3 businesses to $100K+ annual revenue within 12 months through improved system design and execution clarity
Increased retention and customer satisfaction by redesigning onboarding and service delivery flows
Maintained 90%+ client retention during ownership transitions through structured operational continuity

J&E PRIVATE DRIVERS

Founder & General Manager
Dallas-Fort Worth, TX | May 2014 – Dec 2024

Built and scaled a premium transportation company, designing the operational and service systems required to deliver consistent, high-quality experiences across a distributed service model.

Designed end-to-end operating systems covering pricing, service delivery, client experience, and workforce coordination
Eliminated operational inefficiencies and improved revenue per driver through system redesign and pricing optimization
Built a scalable, asset-light model that reduced dependency on labor while maintaining service quality
Managed full P&L, client relationships, and operational execution across growth and transition phases

Key Achievements:

Achieved 900% revenue growth during 2021 by capturing market share through superior execution and service reliability
Maintained 90%+ client retention through a structured 24-month ownership transition
Preserved brand reputation and service continuity while transitioning from operator to advisor

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